FAQs tailored to make your experience seamless
You can apply for an account with GlobalDigitalTrading.pro online. Start your Registration now.
If you forgot your username, please contact us for assistance. If you forgot your password, please use our password reset page and fill in your username and email. You’ll then receive an email with a link to reset your password.
It is our responsibility to adhere to Anti-Money Laundering rules and regulation. For the security of our customers and to reduce fraud, we verify the ownership of debit cards prior to use.
The easiest way to validate a debit card is to upload an image of your debit card that includes cardholder’s name and card number.
In some cases, you will need to provide us with an image of the front and back of your card.
You may also provide a copy of a bank statement associated with the debit card.
The bank statement must include the following:
JP Morgan Chase
Wells Fargo Bank
The minimum initial deposit required is at least 300 of your selected base currency. However, we recommend you deposit at least 2,500 to allow you more flexibility and better risk management when trading your account.
You can securely fund your account by logging in to MyAccount and visiting the funding page. GlobalDigitalTrading.pro cannot accept deposits from third parties. Please note that you may experience longer processing times if the name on the originating account does not match your GlobalDigitalTrading.pro account.
There are three easy ways to fund your account:
You can transfer a maximum of $1,000,000 or currency equivalent per transaction and funds will typically be available immediately for trading. The minimum transaction for Bitcoin is $100 per transaction. We accept LTC,USDT, no fee for bitcoin transfers.
There is no minimum or maximum deposit amount for wire transfers. Wire transfers may take up to 1-2 business days for domestic wires and 2-5 days for international wires before they are available for trading. We accept USD, EUR, CAD, JPY, CHF, AUD and GBP. GlobalDigitalTrading.pro does not charge fees for incoming wires. However, your bank may charge a service fee. Wire transfers that involve a bank outside of the US may require an intermediary US bank. US intermediary banks may charge a transaction fee.
Debit cards must be verified before use. You can deposit a maximum of $10,000 (or currency equivalent) per transaction and funds will typically be available immediately for trading. The minimum transaction for debit card deposits is $100 per transaction. We accept Visa and MasterCard in USD, GBP and EUR. However, please be aware that all debit card transactions are automatically converted to USD. GlobalDigitalTrading.pro does not charge fees for incoming card deposits. If you deposit funds from abroad, you may be charged a cross-border fee or currency conversion fee by your issuing bank.
Deposited funds must be returned to the originating source. If you have deposited funds using multiple methods, you must exhaust the total deposit amounts based in the following order:
Excess funds may be withdrawn via bank transfer, crypto or wire. In the event you add a new bank account to withdraw excess funds, GlobalDigitalTrading.pro will require evidence of the account by uploading a bank statement.
GlobalDigitalTrading.pro’s policies prevent any person other than the account holder(s) from accessing or trading an account unless the trader has been reviewed and approved as a Money Manager. To obtain additional information about our Money Manager program please contact our Global Institutional Sales Team.
All customer deposits are kept separate from our own operating funds and distributed across a global network of custodian banks. Every bank we use holds an investment-grade rating and is monitored as per the guidelines set by the Risk Committee of GAIN's Board of Directors.
In accordance with our Anti-Money Laundering policy, we are legally obligated to verify the status of the original funding account before we can process a withdrawal of funds to another source.
In the event that the original funding account is no longer available, you will need to provide us with evidence of its status, such as an account statement or relative document issued by your bank. Documentation must include the following:
Your bank may decline your transaction for several reasons. These may include:
To resolve this, you will need to contact your card issuer.
Your deposit may be reduced by a service fee charged by your bank. GlobalDigitaltrading.pro does not charge incoming wire fees.
Your deposit may be reduced by a service fee charged by your bank. GlobalDigitaltrading.pro does not charge incoming wire fees.
Bitcoin trading is available on GlobalDigitalTrading.pro at this time.
Bitcoin is a cryptographically protected digital currency, or peer-to-peer electronic cash system, that is not regulated by a government or central bank. Instead, blockchain technology verification is entrusted for security and to protect transactions.
Bitcoin trading is available on GlobalDigitalTrading.pro at this time.